In her latest blog, MD Nikki Francis Jones gives us her perspective on best practice moderation: ‘An effective moderator operates as a well-informed guide, not a performer… you are the person who enables others to shine’. The moderator’s role is ‘to elevate ideas, manage dynamics, and ensure the audience walks away with clarity and value.’

Nikki shares her five top tips for improving your moderator skills, from preparing like a journalist to engineering real interactions, to always closing with something to take away—whether that’s a fresh perspective, a question to reflect on, or a clear call to action.